Integrated Management Policy V2
CyP BRANDS Management, aware of the relevance that meeting the needs and expectations of its customers has for the company nowadays, brings necessary resources to ensure that its activities of “Brand application, Import and Distribution of gift items and stationery” obtain definitive public recognition through the establishment of an Integrated Quality Management and Environmental Management System, based on the requirements established by the UNE-EN ISO 9001:2015 and UNE-EN ISO 14001:2015 standards.
The main mission of CyP BRANDS is to reflect the values of the brands in our products, providing happiness to families around the world, developing quality products and services and satisfying the needs and expectations of our customers and other interested parts. Therefore, the organization shows a firm commitment to:
- Provide quality service to our clients, continually challenging ourselves to achieve the highest levels of satisfaction, through compliance with their requirements.
- Continuously improve, as a fundamental principle of action, considering the risks and opportunities that may affect the conformity of products and services and the ability to increase the satisfaction of our customers.
- Optimize human and material resources, with the purpose of seeking permanent improvement in the effectiveness of our processes.
- Raise awareness among people in our organization and our collaborators about the importance of quality management and effective environmental management and compliance with GIS requirements in a way that enables Continuous Improvement.
- Reaffirm our commitment to the protection of the environment, as well as to the prevention of pollution, properly managing waste and efficiently consuming resources, with the aim of ensuring correct environmental performance.
- Earn the respect of the society in which we live contributing to the development of the community, complying with all legal requirements and other regulations.
- Build a healthy, win-win corporate environment based on open collaboration with our partners and employees.
- Allow our employees to enjoy professional and personal growth in a prosperous and pleasant environment.
The needs of users and clients are our first priority. Therefore our values are:
- Attention to detail
- Movement for creativity
- Excellence in customer service
- Quick and agile response.
- Adaptability and versatility
- Fulfillment of our commitments
- Ethics built on solid values.
The necessary mechanisms have been established so that the entire organization knows, understands and puts the described Policy into practice.